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    Recommended by vets globally
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    Since 2007

Exchange and Return Policy

Returns

Before starting your return, please ensure that all items being sent back are unused, unwashed, and free of hair. Suitical does not accept returns or exchanges for products that have been damaged due to chewing or biting.

We are happy to accept returns within 14 days of delivery, provided the above conditions are met.

If you would like to return all or part of your order and your items meet the return criteria, please follow the instructions below to initiate the return process.

If you purchased your item through another (online) retailer, please contact that retailer directly to arrange your return.

Please note that Suitical does not cover return shipping costs. You are free to choose your preferred shipping provider to send the items back.

It is essential that you follow the instructions below carefully and include all requested information with your return. Failure to do so may prevent our warehousing partner from processing your return.

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The order number is shown on your order confirmation
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Shown on your order confirmation
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When was this order delivered?
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If you are returning a partial order, let us know how many products you are returning.
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