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Exchange and Return Policy
Returns
Before starting your return, please ensure that all items being sent back are unused, unwashed, and free of hair. Suitical does not accept returns or exchanges for products that have been damaged due to chewing or biting.
We are happy to accept returns within 14 days of delivery, provided the above conditions are met.
If you would like to return all or part of your order and your items meet the return criteria, please follow the instructions below to initiate the return process.
If you purchased your item through another (online) retailer, please contact that retailer directly to arrange your return.
Please note that Suitical does not cover return shipping costs. You are free to choose your preferred shipping provider to send the items back.
It is essential that you follow the instructions below carefully and include all requested information with your return. Failure to do so may prevent our warehousing partner from processing your return.
How to return?
Fill in the return form
Before returning your product, please complete our Return Form below. You will need your order number, date of purchase, and the product number, which can be found in your confirmation email.Package the product(s) properly
Please pack the return item(s) securely—preferably in the original packaging it was delivered in, if still available. Make sure to clearly write “RMA + your order number” on the outside of the package. If you still have the original packing list, including it in the return shipment will greatly help our return team process your return more efficiently.Send the package to our return address
Once you’ve submitted the form and received a return confirmation, please send the return product(s) to:
E-shipping / Suitical
600 Remington Blvd
Bolingbrook, IL 60440
United StatesUse a carrier of your choice
Returns are at your own expense. We do not provide a return label, and you are free to choose your preferred shipping carrier. We strongly recommend using a track & trace shipping method. Without tracking, we cannot guarantee the arrival of your return.